Subject: Re: Wimo-KSA::2007000026628 || SO#100129141 || Very Urgent
From: Reports Wimo <[email-masked]>
To: Alaa Musa <[email-masked]>
Cc: Amani Bani Odeh <[email-masked]>, Wimo Support <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Tue, 9 Jun 2020 12:18:39 +0400
List-Id: <ccteam.mumzworld.com>

Dear Alaa,

Well noted. I will share the POD as soon as possible.

*Naveed Hussain – *Customer Happiness Executive

*T: *+97145868789* M:* +971-58 3059811
*@:* [email-masked] *W*: www.wimoapp.com
*A:* https://goo.gl/maps/jAXHsETNka79GCxXA

On Tue, Jun 9, 2020 at 12:00 PM Alaa Musa <[email-masked]> wrote:

> Hi Naveen,
>
> Customer claims that none of the item in this shipment was delivered to
> him, please investigate this matter, and could you please share a POD in
> case this is delivered to the correct address
>
> Regards,
> Alaa
>
>
> On Sat, 6 Jun 2020 at 13:51, Reports Wimo <[email-masked]> wrote:
>
>> Dear Amani,
>>
>> This shipment has already been delivered to the customer.
>>
>> *Naveed Hussain – *Customer Happiness Executive
>>
>>
>> *M: *+971-58 3059811
>> *@:* [email-masked] *W*: www.wimoapp.com
>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>
>>
>> On Sat, Jun 6, 2020 at 10:21 AM Amani Bani Odeh <[email-masked]>
>> wrote:
>>
>>> Dears,
>>>
>>> The shipment is in transit since April 23rd, what is the issue with
>>> it. Please make sure to arrange the delivery in 48 hours and contact the
>>> customer to coordinate for the delivery as she is willing to complain to
>>> MCI.
>>>
>>> Thanks,
>>> Amani
>>>
>>