Subject: Re: Urgent Collection - Order No. 600841172 / CRA_AR_RE12260
From: Hyacinth Joyce <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>
Date: Tue, 9 Jun 2020 12:06:13 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Thank you for the update.

Please note of the alternate contact number -  0554326558

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 9 Jun 2020 at 12:03, Mostafa saad <[email-masked]> wrote:

> Hello Hyacinth
>
> We try with this customer 2 times but she's not available.
>
> We will try again today please inform the customer that we will collect
> this order today from her side
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Tue, Jun 9, 2020 at 11:18 AM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi team,
>>
>> Do we have an update about the collection?
>>
>> The customer called again to follow up.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Mon, 8 Jun 2020 at 17:31, Hyacinth Joyce <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> The customer has been calling almost every day to follow up on a return
>>> request. She requested for a return on 8th May and the item is not
>>> collected until today.
>>>
>>> Please arrange an urgent collection. Please note of the address and
>>> alternate contact number.
>>>
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>