Subject: RE: [EXTERNAL] Re: DAMAGE SHIPMENT 8.6.2020 SHIPMENT 1 OF 4 1Z289F8W6755965191
From: "chantelle.cardozo via customer care" <[email-masked]>
To: <[email-masked]>, <[email-masked]>, <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Tue, 9 Jun 2020 06:41:38 +0000
List-Id: <ccteam.mumzworld.com>

Dear Ronald
Thank you for your mail.

The below is noted  and will be actioned.

   Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

From: Ronald Gaviola [mailto:[email-masked]]
Sent: Tuesday, June 9, 2020 9:49 AM
To: Cardozo Chantelle (EUR6CTC) <[email-masked]>; Mohit Caleb <[email-masked]>; Outbound.fc <[email-masked]>
Cc: Alaa Musa <[email-masked]>; Amir Julkarnain <[email-masked]>; Customer Care Team <[email-masked]>; Ekta Jesswani <[email-masked]>; Eugene Mugisa <[email-masked]>; Johannes Jade Pabeca <[email-masked]>; lastmile <[email-masked]>; Pavankumar A <[email-masked]>; Zaldivar Richelle (VLR5DPB) <[email-masked]>
Subject: [EXTERNAL] Re: DAMAGE SHIPMENT 8.6.2020 SHIPMENT 1 OF 4 1Z289F8W6755965191

CAUTION! This email originated outside of the organization. Please do not open attachments or click links from an unknown or suspicious origin.

________________________________
+Mohit Caleb<mailto:[email-masked]> +Outbound.fc<mailto:[email-masked]>

Please check and investigate, there was internal damage.

@[email-masked]<mailto:[email-masked]> - Please return to Tamer.

@Amir Julkarnain<mailto:[email-masked]> - Can we place a new order for the customer?

Regards,
Ronald

On Tue, Jun 9, 2020 at 9:39 AM <[email-masked]<mailto:[email-masked]>> wrote:

Dear Ronald,

Please find below pictures,

As per the physical check, it shows the shipment is damaged from inside and the liquid spilled out , which is why the box is wet.

Kindly advise if you want us to repack and deliver or should we return it back to 3PL

Will wait for your response, thanks in advance

 Chantelle