Subject: Re: Sales Order # 600841821 - TC-B-TTUltra-4
From: Taqwa Ali <[email-masked]>
To: Ashley Fernandes <[email-masked]>, Avinash TrucareFzc <[email-masked]>
Cc: Benoy TrucareFzc <[email-masked]>, RP Singh TrucareFzc <[email-masked]>, Vipul Arora <[email-masked]>, Mohit Caleb <[email-masked]>, Ekta Jesswani <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, Radwa Ali <[email-masked]>, lastmile <[email-masked]>
Date: Tue, 9 Jun 2020 09:14:56 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Kindly update as the following up

Regards
Taqwa

On Mon, Jun 8, 2020 at 4:32 PM Ashley Fernandes <[email-masked]>
wrote:

> ++ @Avinash TrucareFzc <[email-masked]> @Benoy TrucareFzc
> <[email-masked]> @RP Singh TrucareFzc <[email-masked]>
>
> Can we please have the missing item (pic below) delivered tomorrow, 09th
> June to our warehouse.
>
> Tommee Tippee - Ultra 150ml Bottle
>
>
> Thanks and Regards,
>
> *Ashley Fernandes*
>
> Logistics Executive
>
>
> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
> mumzworld.com
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
> UAE.
>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
> On Mon, Jun 8, 2020 at 4:08 PM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> We need an urgent update here as the CM keeps following up.
>>
>> Regards
>> Taqwa
>>
>> On Mon, Jun 8, 2020 at 3:05 PM Vipul Arora <[email-masked]> wrote:
>>
>>> +Ashley: kindly check with vendor
>>>
>>> On Mon, Jun 8, 2020, 14:58 Mohit Caleb <[email-masked]> wrote:
>>>
>>>> Hi Ekta,
>>>>
>>>> I have checked on this case the item came wrongly bundled from the
>>>> Vendor.
>>>> We have checked our existing stocks also, the vendor has only sent two
>>>> items per bundle.
>>>>
>>>> Since there are no images in Picking & Packing devices this could not
>>>> be caught during that.
>>>> @Vipul Arora <[email-masked]>  Kindly escalate to the related
>>>> vendor.
>>>>
>>>> Thanks & Regards
>>>> ᐧ
>>>>
>>>> On Mon, Jun 8, 2020 at 10:52 AM Ekta Jesswani <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mohit,
>>>>>
>>>>> Can you please check on the subject order
>>>>>
>>>>> The customer was supposed to receive the 1x 150ml bottle along with
>>>>> the 2x 260ml bottles.
>>>>>
>>>>> Please check and ship the extra item to the customer immediately.
>>>>>
>>>>> *Bundle SKU's need to be properly checked before shipping to avoid
>>>>> multiple trips to the customer location*
>>>>>
>>>>> Thanks
>>>>>
>>>>> Regards,
>>>>> Ekta
>>>>>
>>>>> On Mon, 8 Jun 2020 at 10:40, Taqwa Ali <[email-masked]> wrote:
>>>>>
>>>>>> Dear Team
>>>>>>
>>>>>> Please update as the CM keeps following up.
>>>>>>
>>>>>> Regards
>>>>>> Taqwa
>>>>>>
>>>>>> On Tue, Jun 2, 2020 at 10:05 AM Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> May we have an update on this case, please?
>>>>>>>
>>>>>>> The customer called to follow up again. Please check the missing
>>>>>>> bottle.
>>>>>>>
>>>>>>>
>>>>>>> Please advise. Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, May 21, 2020 at 11:49 AM Radwa Ali <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Mohit,
>>>>>>>> Please check the missing item case below as the customer has
>>>>>>>> ordered Tommee Tippee - Ultra 260ml Bottle X2 + Ultra 150ml Bottle
>>>>>>>> She is missing the 150 ML bottle.
>>>>>>>>
>>>>>>>> *Radwa Ali*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>
>>>>>>>> │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>> *Regards, *
>>>>>
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>