Subject: Re: URGENT DELIVERY 600800815 || 70782295
From: "Farrah A." <[email-masked]>
To: DXB CS <[email-masked]>
Cc: Amani Bani Odeh <[email-masked]>, Purva Rao <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Mon, 8 Jun 2020 23:45:52 +0300
List-Id: <ccteam.mumzworld.com>

Hello,

The cst is requesting a refund, we need an ETA urgently

On Mon, Jun 1, 2020 at 9:36 AM DXB CS <[email-masked]> wrote:

> Dear Amani,
>
>
>
> I am following up with our team for all pending deliveries .
>
> We will arrange delivery asap.
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Amani Bani Odeh [mailto:[email-masked]]
> *Sent:* Sunday, May 31, 2020 7:07 PM
> *To:* DXB CS <[email-masked]>
> *Cc:* Purva Rao <[email-masked]>; Farrah A. <[email-masked]>;
> Eugene Mugisa <[email-masked]>; customer care <[email-masked]>
> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>
>
>
> Dear Anita,
>
>
>
> The customer is due soon she is complaining on social media   Please make
> sure to deliver the shipment asap.
>
>
>
> Thanks,
>
> Amani
>
>
>
> On Tue, May 26, 2020 at 8:54 AM 'DXB CS' via customer care <
> [email-masked]> wrote:
>
> Dear Purva,
>
>
>
> I don’t have any update here .
>
> Please let me recheck with team .
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Purva Rao [mailto:[email-masked]]
> *Sent:* Monday, May 25, 2020 2:06 PM
> *To:* DXB CS <[email-masked]>
> *Cc:* Farrah A. <[email-masked]>; Eugene Mugisa <[email-masked]>;
> customer care <[email-masked]>
> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>
>
>
> Hello team,
>
>
>
> Please update
>
>
>
> thank you,
>
>
>
> Purva
>
>
>
>
>
> On Tue, 19 May 2020 at 11:28, Purva Rao <[email-masked]> wrote:
>
> Hello team,
>
>
>
> ANy update on the below?
>
>
>
> We need to deliver this urgently
>
>
>
> thank you,
>
>
>
> Purva
>
>
>
>
>
>
>
> On Tue, 12 May 2020 at 12:29, 'DXB CS' via customer care <
> [email-masked]> wrote:
>
> Dear Farrah,
>
>
>
> Please note that last update was on 1st may for subject shipment
>
> I am checking with concern team , will revert you back shortly .
>
>
>
>
>
>
>
> Regards,
>
> Anita D’souza
>
> Customer Service Team
>
> Mobile No: +971-504248925
>
>
>
>
> .
>
> *DISCLAIMER: The content of this email is confidential and intended for
> the recipient(s) specified in the message only. It is strictly forbidden to
> share any part of this message with any third party, without a written
> consent of the sender. If you received this message by mistake, please
> reply to this message and follow with its deletion.*
>
>
>
>
>
> *From:* Farrah A. [mailto:[email-masked]]
> *Sent:* Tuesday, May 12, 2020 12:22 PM
> *To:* DXB CS <[email-masked]>; Eugene Mugisa <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Re: URGENT DELIVERY 600800815 || 70782295
>
>
>
> Hello!
>
>
>
> Original order number is 100134053
>
>
>
> On Tue, May 12, 2020 at 11:21 AM Farrah A. <[email-masked]> wrote:
>
> Hello!
>
>
>
> Please ensure urgent delivery for the order 70782295
>
> The customer is very upset
>
>
>
> Many thanks,
>
> Farrah
>
>