Subject: RE: SO # 600804866 - 70779144
From: "'DXB CS' via customer care" <[email-masked]>
To: "'Ronald Gaviola'" <[email-masked]>, "'Radwa Ali'" <[email-masked]>
Cc: "'Yaseen Shaqra'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Maxim Vyalyy'" <[email-masked]>, "'Asam Maqsood'" <[email-masked]>
Date: Mon, 8 Jun 2020 17:49:07 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ronald,

It has been requested .

We will return asap. 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Ronald Gaviola [mailto:[email-masked]] 
Sent: Monday, June 8, 2020 5:41 PM
To: Radwa Ali <[email-masked]>; Maxim Vyalyy <[email-masked]>; Asam Maqsood <[email-masked]>
Cc: DXB CS <[email-masked]>; Yaseen Shaqra <[email-masked]>; customer care <[email-masked]>
Subject: Re: SO # 600804866 - 70779144

+Maxim Vyalyy <mailto:[email-masked]>  

 

Please confirm once cancelled.

 

 

Regards,

Ronald

 

On Mon, Jun 8, 2020 at 5:37 PM Radwa Ali <[email-masked] <mailto:[email-masked]> > wrote:

Hi Anita,

The tracking number still shows at holding facility please cancel it as we need to refund the customer.

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f%3A1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y40FXGSxBCednlYy-F_nlrrq5hZeMhmuxsJyUg6GwuPv5ClP4pU&disp=emb&realattid=ii_1562a22ad936cd8e> 

 

On Wed, Jun 3, 2020 at 1:28 PM 'DXB CS' via customer care <[email-masked] <mailto:[email-masked]> > wrote:

Noted we will do the needful.

 

Regards,

Anita D’souza

Customer Service Team

Mobile No: +971-504248925

.

DISCLAIMER: The content of this email is confidential and intended for the recipient(s) specified in the message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion.

 

From: Yaseen Shaqra [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 3, 2020 11:30 AM
To: DXB CS <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Ronald Gaviola <[email-masked] <mailto:[email-masked]> >
Subject: SO # 600804866 - 70779144

Hi Team,

Please proceed to cancel the shipment and returned it back to us, the customer is not interested to receive the shipment anymore 

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE