Subject: Re: Order #600840685 // Sku :NP-127198 // Name :Trister - Ionic Facial Sauna // Defective
From: Denmark A <[email-masked]>
To: Hatch Lupera Villaverde <[email-masked]>
Cc: Ashik <[email-masked]>, Joshy <[email-masked]>, "[email-masked]" <[email-masked]>, NPH Warehouse2 <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>, Gijo Jacob <[email-masked]>
Date: Mon, 8 Jun 2020 16:52:25 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hatch,

Repaired item received  with thanks.

@customer care <[email-masked]> Item set for dispatch today

Regards,
Den mark

On Sat, Jun 6, 2020 at 5:36 PM Denmark A <[email-masked]> wrote:

> Hi Hatch,
>
> Please see the photo attached for your reference.
>
>
> Regards,
> Den mark
>
> On Sat, Jun 6, 2020 at 1:57 PM Hatch Lupera Villaverde <[email-masked]>
> wrote:
>
>> Dear Denmark,
>>
>>
>>
>> I was advise by our warehouse team that this was not yet received in the
>> WH. Will you be able to share the POD please?
>>
>>
>>
>>
>>
>> *Hatch Villaverde*
>>
>> *Ecommerce*
>>
>> *NUTRIPHARM LLC **(Subsidiary of LIFE Healthcare Group)*
>>
>> **
>>
>> Corporate Office | P.O. Box: 71246 |1st Floor| BB-12 | Bay Square
>>
>> Business Bay |Dubai | United Arab Emirates.
>>
>> Tel:+971 4 5610000 | Fax:+971 4 4566737
>>
>> Direct No:+971 4 5610000 | Ext: 241
>>
>> Mob.: +971 54 792 8812
>>
>> www.nutripharm-me.com
>> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.nutripharm-me.com%2F&data=01%7C01%7Chatch%40life-me.com%7C93cc1a0245a54bb674eb08d8021e6dc2%7C19d4aa9db82b4a12b7e62bc6e1999627%7C0&sdata=wihV7NFHmHY6TsGMM2v8RCyuB7aZWqV%2FHhUIwCufGx0%3D&reserved=0>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Wednesday, June 3, 2020 3:15 PM
>> *To:* Hatch Lupera Villaverde
>> *Cc:* Ashik; Joshy; [email-masked]; NPH Warehouse2; customer
>> care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Umang Mehrotra; Gijo Jacob
>> *Subject:* Re: Order #600840685 // Sku :NP-127198 // Name :Trister -
>> Ionic Facial Sauna // Defective
>>
>>
>>
>> Hi,
>>
>>
>>
>> Any update?
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Mon, May 25, 2020 at 3:34 PM Hatch Lupera Villaverde <
>> [email-masked]> wrote:
>>
>> Dear Denmark,
>>
>>
>>
>> Please find below:
>>
>>
>>
>> Contact person: Ashik
>>
>> VV & sons
>>
>> Warehouse No:5, Near New Grand City Mall، 16A Street, Al Quoz Industrial
>> Area 4 - Dubai
>>
>> VV & Sons Map
>>
>> *https://www.google.com/maps/place/VV+%26+Sons+LLC/@25.1252971,55.2354336,17z/data=!3m1!4b1!4m5!3m4!1s0x3e5f433f959cd76d:0xafed81ad9af30ef8!8m2!3d25.1252923!4d55.2376223?hl=en
>> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.google.com%2Fmaps%2Fplace%2FVV%2B%2526%2BSons%2BLLC%2F%4025.1252971%2C55.2354336%2C17z%2Fdata%3D!3m1!4b1!4m5!3m4!1s0x3e5f433f959cd76d%3A0xafed81ad9af30ef8!8m2!3d25.1252923!4d55.2376223%3Fhl%3Den&data=01%7C01%7Chatch%40life-me.com%7C99b2f5dc78dd42c2a11a08d807af5dc1%7C19d4aa9db82b4a12b7e62bc6e1999627%7C0&sdata=XbxWmcJcqAV9NufoZo9BGdKdW09Br%2FwitZg%2BXYrCeho%3D&reserved=0>*
>>
>>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Monday, May 25, 2020 3:28 PM
>> *To:* Hatch Lupera Villaverde
>> *Cc:* Ashik; Joshy; [email-masked]; NPH Warehouse2; customer
>> care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Umang Mehrotra; Gijo Jacob
>> *Subject:* Re: Order #600840685 // Sku :NP-127198 // Name :Trister -
>> Ionic Facial Sauna // Defective
>>
>>
>>
>> Hi,
>>
>>
>>
>> Can you please give me us your complete address and person to whom we
>> will hand over the item.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Mon, May 25, 2020 at 3:17 PM Hatch Lupera Villaverde <
>> [email-masked]> wrote:
>>
>> Dear Denmark,
>>
>>
>>
>> Please arrange to have it returned to our VV & sons warehouse for
>> checking. Upon receipt of the item please allow us 24 – 48 hours to revert
>> with the evaluation.
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Dear Ashik,
>>
>>
>>
>> Please ensure that this will be verified once received in the wh and
>> feedback must be provided within 24-48 hours.
>>
>>
>>
>> Thank you!
>>
>> Hatch
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Monday, May 25, 2020 2:53 PM
>> *To:* Hatch Lupera Villaverde; Gijo Jacob
>> *Cc:* customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Umang
>> Mehrotra
>> *Subject:* Order #600840685 // Sku :NP-127198 // Name :Trister - Ionic
>> Facial Sauna // Defective
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Comments :The item is not working. I tried a couple of times.
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Regards,
>>
>> Den mark
>>
>>