Subject: Re: Re: Missing items - Sales Order # 600851736
From: "[email-masked]" <[email-masked]>
To: "Ekta Jesswani" <[email-masked]>, "Mostafa saad" <[email-masked]>
Cc: "Eugene Mugisa" <[email-masked]>, "Mark Anthony Laraga" <[email-masked]>, "Radwa Ali" <[email-masked]>, Outbound.fc <[email-masked]>, lastmile <[email-masked]>, lizel <[email-masked]>, "Muhammad muneeb" <[email-masked]>, ccteam <[email-masked]>
Date: Mon, 8 Jun 2020 15:38:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ekta/Mostafa,

 The subjected AWB# 605252030900 /Mumzworld order#600851736 for which we have recieved 1 of 2 - will be delivered to customer today 

Mazhar Saleem
Account Manager
Contact Number: 00971549960297
Email : [email-masked]
WeChat: mazhar_imile

" CONFIDENTIALITY NOTICE: This electronic message, including any attachment(s), is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any use, dissemination, distribution, or reproduction of this message And/or any of its attachments (if any) by unintended recipients is strictly prohibited and may be unlawful.
 
From: Ekta Jesswani
Date: 2020-06-08 13:38
To: Mostafa saad
CC: [email-masked]; Eugene Mugisa; Mark Anthony Laraga; Radwa Ali; Outbound.fc; lastmile; lizel; Muhammad muneeb; ccteam
Subject: Re: Re: Missing items - Sales Order # 600851736
Hi Mostafa, 

Please advise where is this shipment now? 
The customer is following up on social media

This needs to be delivered to the customer today. 
Update us on who has this shipment

Thanks

Regards,
Ekta

On Mon, 8 Jun 2020 at 12:38, Mostafa saad <[email-masked]> wrote:
@mazhar  Please advise what the staus for the above-mentioned order 

@Eugene Mugisa FYI 
Regards 

Mostafa Saad 
LM Supervisor at Mumzworld  

On Wed, Jun 3, 2020 at 9:55 AM Mostafa saad <[email-masked]> wrote:
@[email-masked]  Did you return the mentioned box to our side.

If not please proceed delivery for the same box to the customer ASAP.

Regards 

Mostafa Saad 
LM Supervisor at Mumzworld  

On Tue, Jun 2, 2020 at 12:59 PM Mostafa saad <[email-masked]> wrote:
@[email-masked]  Please return it back to our side and handed it to me to proceed.

Regards 

Mostafa Saad 
LM Supervisor at Mumzworld  

On Tue, Jun 2, 2020 at 12:58 PM [email-masked] <[email-masked]> wrote:
Hi Mostafa,

 We have recieved only 1 part of the order#  600851736 - imile AWB#605252030900 

The team has held this order noting a disconnect in Mumzwordl AWB and iMile AWB. Please confirm if we have to proceed to ship as handed over to us.

Mazhar Saleem
Account Manager
Contact Number: 00971549960297
Email : [email-masked]
WeChat: mazhar_imile

" CONFIDENTIALITY NOTICE: This electronic message, including any attachment(s), is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any use, dissemination, distribution, or reproduction of this message And/or any of its attachments (if any) by unintended recipients is strictly prohibited and may be unlawful.
 
From: Mostafa saad
Date: 2020-06-02 09:29
To: Mark Anthony Laraga
CC: Radwa Ali; Outbound.fc; lastmile; mazhar; lizel; m.muneeb; customer care
Subject: Re: Missing items - Sales Order # 600851736
@Mark Anthony Laraga  Thanks for your update 

@[email-masked]  Can you please share your feedback where is this AWB (   605252030900  ) 

Regards 

Mostafa Saad 
LM Supervisor at Mumzworld  

On Tue, Jun 2, 2020 at 9:28 AM Mark Anthony Laraga <[email-masked]> wrote:
Hi Mostafa,,

The shipment mention above was not hand over or returned to us before reship 

Best Regards,
Mark.

On Tue, Jun 2, 2020 at 9:14 AM Mostafa saad <[email-masked]> wrote:
@Mark Anthony Laraga  Please share your feedback if you receive this order from Imile complete or you received it with Missing box 

Regards 

Mostafa Saad 
LM Supervisor at Mumzworld  

On Tue, Jun 2, 2020 at 8:53 AM Radwa Ali <[email-masked]> wrote:
Hi All,

Please check the order above. Customers ordered 16 items which were packaged in 2 boxes.
The packages were shipped with iMile, then reshipped with Empost.
The customer received 1 box and it has 1 out of 16 items.
Please check as this is a birthday gift and we need to deliver before the 9th of June.

Tracking number : IMILE - 605252030900 
Emirates-Post - 1000006726097

Missing items : 
JT-YL20100
STM-6304175
HAS-E5063ES0
WAH-BK0021
BLB-9788178985558
PS-SS-MKSV-KB107-3-4YRS
FK-930-16-101
PC-089011
PC-009292
PC-089216
DSD-AWESNAPK
DSD-AWESCUPS
PS-SS-MKSV-KB106-3-4YRS
PC-M8164001
PC-1405501

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked]  │ w: www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

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Regards,