Subject: Re: wrong shipment: 700236986
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Samiya Sheikh <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 8 Jun 2020 15:05:10 +0400
List-Id: <ccteam.mumzworld.com>

Hello Alina

Need CRA only for the item will be returned to the WH.

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Mon, Jun 8, 2020 at 2:36 PM Alina D'Souza <[email-masked]> wrote:

> Hi Mostafa,
>
> Please confirm if you need a CRA for both the customers?
>
> Basically driver has swapped the package do i still create a CRA for these
> 2 orders ?
>
> Regards,
> Alina
>
> On Mon, Jun 8, 2020 at 9:03 AM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Alina
>>
>> We will not proceed any further CRA over the emails only please always
>> add the below point:
>>
>> 1- Update any CRA on the sheet to proceed.
>>
>> 2- Need CRA number not only the order number
>>
>> 3- Item description that the customer need to return it
>>
>> @Mohamed Magdy <[email-masked]>  FYI
>>
>>
>> Regards
>>
>> Mostafa Saad
>> LM Supervisor at Mumzworld
>>
>>
>> On Sun, Jun 7, 2020 at 10:25 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Hi Eugene,
>>>
>>> Please advise and arrange driver to collect and deliver to the
>>> right place
>>>
>>> Regards,
>>> Alina
>>>
>>> On Thu, May 21, 2020 at 3:49 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> For order 700236986_2, cst received a shipment that belongs to another
>>>> customer (600855826). return request is raised,
>>>>
>>>> Kindly check if the package of (700236986_2) is at the warehouse.
>>>>
>>>> Please note the shipment cst received had 2 labels with both csts
>>>> address and phone numbers.
>>>>
>>>> Regards
>>>>
>>>>
>>>>