Subject: Re: wrong shipment: 700236986
From: "Alina D'Souza" <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Samiya Sheikh <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 8 Jun 2020 14:35:52 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mostafa,

Please confirm if you need a CRA for both the customers?

Basically driver has swapped the package do i still create a CRA for these
2 orders ?

Regards,
Alina

On Mon, Jun 8, 2020 at 9:03 AM Mostafa saad <[email-masked]> wrote:

> Hello Alina
>
> We will not proceed any further CRA over the emails only please always add
> the below point:
>
> 1- Update any CRA on the sheet to proceed.
>
> 2- Need CRA number not only the order number
>
> 3- Item description that the customer need to return it
>
> @Mohamed Magdy <[email-masked]>  FYI
>
>
> Regards
>
> Mostafa Saad
> LM Supervisor at Mumzworld
>
>
> On Sun, Jun 7, 2020 at 10:25 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Eugene,
>>
>> Please advise and arrange driver to collect and deliver to the right place
>>
>> Regards,
>> Alina
>>
>> On Thu, May 21, 2020 at 3:49 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> For order 700236986_2, cst received a shipment that belongs to another
>>> customer (600855826). return request is raised,
>>>
>>> Kindly check if the package of (700236986_2) is at the warehouse.
>>>
>>> Please note the shipment cst received had 2 labels with both csts
>>> address and phone numbers.
>>>
>>> Regards
>>>
>>>
>>>