Subject: Re: SO#200267839 || iMile-KSA::605062053000 DHL-Express::9498081913 || Very Urgent
From: "[email-masked]" <[email-masked]>
To: "Amani Bani Odeh" <[email-masked]>, lizel <[email-masked]>, "Muhammad muneeb" <[email-masked]>
Cc: "Ekta Jesswani" <[email-masked]>, ccteam <[email-masked]>
Date: Mon, 8 Jun 2020 12:10:21 +0400
List-Id: <ccteam.mumzworld.com>

Hi Amani,

   As per updated address, the order is an out of service area and located in Sahel Village . 

The order was dispactched under Al Majaridah which is another town. We are unable to confirm 48 hrs delivery due to the logistics involved in changing the address.

Mazhar Saleem
Account Manager
Contact Number: 00971549960297
Email : [email-masked]
WeChat: mazhar_imile

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From: Amani Bani Odeh
Date: 2020-06-05 13:57
To: ae.mumzworld; mazhar; lizel; Muhammad muneeb
CC: Ekta Jesswani; customer care
Subject: SO#200267839 || iMile-KSA::605062053000 DHL-Express::9498081913 || Very Urgent
Dears DHL ,

Please confirm the shipment status as the customer is saying that the package was defective this is why he refused the delivery. 

IMile team.

Please make sure to arrange the delivery in 48 hours, The full address below 
Aseer region / Bariq governorate / Saaban neighborhood / King Abdullah Road / opposite the Mar station / house number 3558 

@Ekta Jesswani  Please advise the customer refused 50AED compensation for the delay please check and assist as he is going to complain to the MCI . 

Thanks,
Amani