Subject: Re: WRONG ITEM PERSONALISED
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Mon, 8 Jun 2020 09:04:04 +0400
List-Id: <ccteam.mumzworld.com>

Noted with thanks

Regards

Mostafa Saad
LM Supervisor at Mumzworld

On Sun, Jun 7, 2020 at 6:08 PM Alina D'Souza <[email-masked]> wrote:

> Thanks Mohit,
>
> @Mostafa saad <[email-masked]> Arrange a collection of the wrong
> item update return tracker.
>
> Regards,
> Alina
>
> On Sun, Jun 7, 2020 at 5:57 PM Mohit Caleb <[email-masked]> wrote:
>
>> Hello Alina,
>>
>> We have found the correct item & prepared it for re-ship.
>> Kindly create CRA for the wrong sent item & returned to F.C
>> ᐧ
>>
>> On Sun, Jun 7, 2020 at 4:03 PM Alina D'Souza <[email-masked]> wrote:
>>
>>> Hi Mohit and Syed,
>>>
>>> Customer recieved the wrong personalised pacifier, it says NOURA
>>> instead of YARA
>>>
>>>
>>> 600867397_2 SSL-PPC608
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=486586> LittleMico
>>> Personalised Pacifier Holder - White
>>> Please advise if we have the name under YARA
>>>
>>> Regards,
>>> Alina
>>>
>>
>>
>> --
>>
>>