Subject: Re: SO#200267839 || iMile-KSA::605062053000 DHL-Express::9498081913 || Very Urgent << Reference ID: 57229764 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Sun, 7 Jun 2020 14:46:22 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Amani,

Good day.

Our destination team is currently investigating on this case, to identify if the damage may have occured during movement or processing.

Please hold for the next update on 08/06/2020 at 16:00 hours.

Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked], [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: SO#200267839 || iMile-KSA::605062053000 DHL-Express::9498081913 || Very Urgent >> Sent: Fri, 05 Jun 2020 12:57:05 UTC+03:00 >> >>
Dears DHL , >>Please confirm the shipment status as the customer is saying that the package was defective this is why he refused the delivery.  >>IMile team. >>Please make sure to arrange the delivery in 48 hours, The full address below Aseer region / Bariq governorate / Saaban neighborhood / King Abdullah Road / opposite the Mar station / house number 3558  >> >> >>@Ekta Jesswani  Please advise the customer refused 50AED compensation for the delay please check and assist as he is going to complain to the MCI .  >> >>Thanks,Amani