Subject: Re: Important - System Access
From: Ekta Jesswani <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Sun, 7 Jun 2020 14:30:35 +0400

Hi Rosette,

With regards to system access, please find below the access details

Agent Magento  Netsuite Zendesk Support Zendesk Chat Gmail
[email-masked] Yes Yes Yes Yes Yes
 [email-masked] <[email-masked]> Yes Yes Yes Yes Yes
[email-masked] Yes Yes Yes Yes Yes
[email-masked] Yes Yes Yes Yes Yes
[email-masked] Yes Yes Pending Pending Yes
[email-masked] Yes Yes Pending Pending Yes
[email-masked] Yes Yes Yes Yes Yes
[email-masked] Yes Yes Yes Yes Yes
Please have the agents start working on the missed / offline chats

Also, at the end of every day, please share a dashboard with us of their
completed tickets.

Regards,
Ekta

On Sun, 7 Jun 2020 at 10:18, Rosette Modiri <[email-masked]> wrote:

> Hi Ekta,
>
> Please find below the email ids of all the agents as requested.
>
> 1. [email-masked]
>
> 2. [email-masked]
>
> 3. [email-masked]
>
> 4. [email-masked]
>
> 5. [email-masked]
>
> 6. [email-masked]
>
>
> Please provide zendesk chat and gmail access to Urvika and I, if you deem
> it necessary.
>
> * [email-masked]
> * [email-masked]
>
> Please do let me know if you have any questions or concerns.
>
> Best Regards,
> Rosette
>

-- 
*Regards, *