Subject: RE: Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along Baby Walker with 32 Wooden Block // Missing Part
From: Joy Dela Cruz <[email-masked]>
To: Umang Mehrotra <[email-masked]>
Cc: Nisha <[email-masked]>, 1-Blue Trading Sales <[email-masked]>, Ebrahim <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Kenneth Nwaso <[email-masked]>, Alina D'Souza <[email-masked]>, Denmark A <[email-masked]>
Date: Sun, 7 Jun 2020 10:10:05 +0000
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please keep it ready, we will collect tomorrow morning upon the delivery of your orders.

Thanks & Regards,

[Blue Trading Group]<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http://www.bluetradinggroup.com>

Joy  / Admin Assistant
[email-masked]<mailto:[email-masked]> /

BTG Middle East DMCC
Office: +971 4 8875665 / Fax: +971 4 8875665

Jumeirah Lake Towers – Cluster F – HDS Tower – Office 505
P.O.Box 18428, Dubai - UAE
www.bluetradinggroup.com<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http%3a%2f%2fwww.bluetradinggroup.com>

From: Umang Mehrotra [mailto:[email-masked]]
Sent: Sunday, June 07, 2020 1:49 PM
To: Joy Dela Cruz <[email-masked]>
Cc: Nisha <[email-masked]>; 1-Blue Trading Sales <[email-masked]>; Ebrahim <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Alina D'Souza <[email-masked]>; Denmark A <[email-masked]>
Subject: RE: Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along Baby Walker with 32 Wooden Block // Missing Part

Hi Joy,

Is there any update?

Regards,
Umang Mehrotra

From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Saturday, June 6, 2020 10:23 AM
To: Joy Dela Cruz <[email-masked]<mailto:[email-masked]>>
Cc: Nisha <[email-masked]<mailto:[email-masked]>>; 1-Blue Trading Sales <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along Baby Walker with 32 Wooden Block // Missing Part

Hi Joy,

Item is available to collect anytime thank you.

Regards,
Den mark

On Wed, Jun 3, 2020 at 3:15 PM Joy Dela Cruz <[email-masked]<mailto:[email-masked]>> wrote:
Hi Denmark,

Please advise when can we collect damaged item from your warehouse.

Thanks & Regards,

[Blue Trading Group]<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http://www.bluetradinggroup.com>

Joy  / Admin Assistant
[email-masked]<mailto:[email-masked]> /

BTG Middle East DMCC
Office: +971 4 8875665 / Fax: +971 4 8875665

Jumeirah Lake Towers – Cluster F – HDS Tower – Office 505
P.O.Box 18428, Dubai - UAE
www.bluetradinggroup.com<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http%3a%2f%2fwww.bluetradinggroup.com>

From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Wednesday, June 03, 2020 3:11 PM
To: Nisha <[email-masked]<mailto:[email-masked]>>
Cc: 1-Blue Trading Sales <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along Baby Walker with 32 Wooden Block // Missing Part

Hi Nisha,

Replacement accepted by the customer thank you.

Regards,
Den mark

On Sun, May 31, 2020 at 8:25 AM Nisha <[email-masked]<mailto:[email-masked]>> wrote:
Dear Denmark,

Good morning!

Can you please check with customer if we can replace the item and kindly confirm back.

Thank you.

[Blue Trading Group]<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http://www.bluetradinggroup.com>

Nisha Shivakumar / Accountant
[email-masked]<mailto:[email-masked]>

BTG Middle East DMCC
Office: +971 4 8875665 / Fax: +971 4 8875665

Jumeirah Lake Towers – Cluster F – HDS Tower – Office 505
P.O.Box 18428, Dubai - UAE
www.bluetradinggroup.com<https://webmail.msholding.com/owa/redir.aspx?C=6b93ec55929b43d886c1e0c2244d4b56&URL=http%3a%2f%2fwww.bluetradinggroup.com>

From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Saturday, May 30, 2020 5:35 PM
To: 1-Blue Trading Sales <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Order #600841387 // BTG-TKC281 // Tooky Toy - Push Along Baby Walker with 32 Wooden Block // Missing Part

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Comments :The handle is missing
We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark