Subject: RE: Order # 600797532 // BK-WK37823 // babytrend - Trend Walker - Emily // Missing Part
From: "Mari Ibasan \(CW.Accounts\)" <[email-masked]>
To: "'Samran Iftikhar'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'Account'" <[email-masked]>, "'ChildrenWomen'" <[email-masked]>, "'Denmark A'" <[email-masked]>
Date: Sun, 7 Jun 2020 12:54:21 +0400
List-Id: <ccteam.mumzworld.com>

Dear Samran,

We will send the WK37823 - REPLACEMENT (new one) to your warehouse tomorrow. Once you receive it please advise us.

 

 

From: Mari Ibasan (CW.Accounts) <[email-masked]> 
Sent: Wednesday, June 3, 2020 5:55 PM
To: 'Samran Iftikhar' <[email-masked]>
Cc: 'customer care' <[email-masked]>; 'Returns.fc' <[email-masked]>; 'Kenneth Nwaso' <[email-masked]>; 'Alina D'Souza' <[email-masked]>; 'Umang Mehrotra' <[email-masked]>; 'Account' <[email-masked]>; 'ChildrenWomen' <[email-masked]>; 'Denmark A' <[email-masked]>
Subject: RE: Order # 600797532 // BK-WK37823 // babytrend - Trend Walker - Emily // Missing Part

Dear Samran,

The item has missing seat. Please arrange to return to us and we will replace new one once we received the item, we will send the new one.

KINLDY PROVIDE VRA PLS.

 

From: Samran Iftikhar <[email-masked] <mailto:[email-masked]> > 
Sent: Wednesday, June 3, 2020 5:46 PM
To: Mari Ibasan (CW.Accounts) <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Umang Mehrotra <[email-masked] <mailto:[email-masked]> >; Account <[email-masked] <mailto:[email-masked]> >; ChildrenWomen <[email-masked] <mailto:[email-masked]> >; Denmark A <[email-masked] <mailto:[email-masked]> >
Subject: Re: Order # 600797532 // BK-WK37823 // babytrend - Trend Walker - Emily // Missing Part

Dear Vendor,

Waiting for your response.

Regards

Samran Iftakhar

On Sat, May 30, 2020 at 9:44 AM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Hi Mari, 

Please check this PO for the said item. POMUMZ_DXB174817

Regards, 

Den mark

On Fri, May 29, 2020 at 3:47 PM Mari Ibasan (CW.Accounts) <[email-masked] <mailto:[email-masked]> > wrote:

Dear Denmark,

Please let us know under which PO number.

Kindly return us back the item with its original packing and we will replace new one.

 

From: Denmark A <[email-masked] <mailto:[email-masked]> > 
Sent: Thursday, May 28, 2020 7:17 PM
To: Mari Ibasan (CW.Accounts) <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Umang Mehrotra <[email-masked] <mailto:[email-masked]> >
Subject: Order # 600797532 // BK-WK37823 // babytrend - Trend Walker - Emily // Missing Part

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

 but the seat is missing. It is not attached. These are pictures of the chair after installation. Thank you.  

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Regards,

Den mark 

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