Subject: Re: LSM Joining Case Test - Rahul Kumar
From: Rahul Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 Feb 2020 05:40:42 -0500

| | LSM Joining Case Test

Name | Rahul Kumar
E-mail | [email-masked]
Phone Number | (91) 9354305010
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Customer wanted to know when they will receive ticket from lady gaga. But they didn't tell hotel address. First of all we want hotel address and we will give them alternate option also that is you will receive e-ticket from our website also.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means provide correct and appropriate information to customer.

Great customer service means be polite with customer over the phone and provide correct information also.

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