Subject: Re: LSM Joining Case Test - Shivam Gupta
From: Shivam Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 Feb 2020 02:25:41 -0500

| | LSM Joining Case Test

Name | Shivam Gupta
E-mail | [email-masked]
Phone Number | (91) 8447627377
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 2 because with e-tickets option, customer doesn't need to wait for delivering the tickets and download the same and get it printed.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer service means we are helping the customer and Great Customer Service means customer will going to remember the advisor who's assisting him either the customer will stop using their particular services.

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