Subject: Re: Assistance for Case id- 398668 Order Number: 6460070062
From: Inayat Ali <[email-masked]>
To: Sumon Satish <[email-masked]>
Cc: maxwhryd ecom <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Sagaya Kumar <[email-masked]>, Raghu Pillai <[email-masked]>, suvadeep saha <[email-masked]>, sree adhikessavan <[email-masked]>
Date: Fri, 24 Jan 2020 22:27:02 -0700 (MST)

Dear Sumon 

The above attachment just reflects it's handed over to Dammam warehouse. 

Could you confirm has it been dispatched to the store, so we can coordinate with them. 

Thanks 
Inayat Ali 

From: "Sumon Satish" <[email-masked]> 
To: "maxwhryd ecom" <[email-masked]>, "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Sagaya Kumar" <[email-masked]>, "Raghu Pillai" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Sent: Saturday, January 25, 2020 8:20:01 AM 
Subject: RE: Assistance for Case id- 398668 Order Number: 6460070062 

Dear Team, 

Jeddah already dispatched below said order. 

Regards 

sumon 

From: Maxwhryd Ecom <[email-masked]> 
Sent: Thursday, January 23, 2020 4:40 PM 
To: Inayat Ali <[email-masked]>; Sumon Satish <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]> 
Subject: RE: Assistance for Case id- 398668 Order Number: 6460070062 

Dear Team , 

Said order Jeddah Territory order . 

Dear Jeddah team , 

Please update said order status. 

Thanks 

Esaf 

From: Inayat Ali < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 23, 2020 4:30 PM 
To: Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Maxwhryd Ecom < [ mailto:[email-masked] | [email-masked] ] >; Raghu Pillai < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: Assistance for Case id- 398668 Order Number: 6460070062 

External email sender, please take precaution. 

Hi Team 

Please share the status for Order ID: 6460070062 

Thanks 

Inayat Ali 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 21 January, 2020 15:09:18 
Subject: Assistance for Case id- 398668 Order Number: 6460070062 

Hi Team, 

We request you to please help us to resolve the below issue as it's been more than 15 days since the order was placed still the order status is READY_TO_SHIPPED. 

Kindly note that we have already escalated the below issue to the warehouse and as per the response "The said item already forwarded to our Dammam WH w/ del. #: 323446 on dated 08th Jan. 2020" 

Problem statement: Order status not updated as ready for collection as it shipped from the warehouse to the store on 8/1/2020 

Case id- 398668 

Order Number: 6460070062 

Order Created: Jan 7, 2020 

Order Delivery Mode: Store pickup 

Store: Max60143 

​ 

Assistance required: Update the status for the above order as ready for pick up and do let us know once it has done. 

​ 

Kindly note that we have received the information from the warehouse that the above order has shipped from the warehouse to the store on 8/1/2020. 

​ 

We request you to please see the attachment and do the needful on a priority basis. 

Regards, 

Manish 

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