Subject: Assistance required Case id - 378998 and Order Number: 7665692348
From: Manish Kumar <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 18 Jan 2020 01:11:08 -0700 (MST)

Hi Team, 

We request you to please help us to resolve the below issue as it was raised to the store twice however there is no response. 

Kindly note that we had 

Problem statement: Refund Not initiated yet 

Case id - 378998 
Order Number: 7665692348 
Order Created: Dec 29, 2019 
Tracking id - 45439790141 
Return request created: 1/1/2020 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been collected from the customer on 1/8/2020 still the refund for the same has not been initiated. 

Regards, 
Manish