Subject: [JIRA] (REL-79679) Refund not credited to Customer's card
From: "Neha K (Jira)" <[email-masked]>
To: "Urvika Chaudhary" <[email-masked]>
Date: Fri, 17 Jan 2020 10:32:02 +0000

Neha K *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-79679 Refund not credited to Customer's card 

Neha K *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZmJlN2FlYjY0NzM2NGNmNmI1OTJhYmJkNTY2MzZiZjgiLCJwIjoiaiJ9 )

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REL-79679 ( https://landmark.atlassian.net/browse/REL-79679?atlOrigin=eyJpIjoiZmJlN2FlYjY0NzM2NGNmNmI1OTJhYmJkNTY2MzZiZjgiLCJwIjoiaiJ9 )

Refund not credited to Customer's card ( https://landmark.atlassian.net/browse/REL-79679?atlOrigin=eyJpIjoiZmJlN2FlYjY0NzM2NGNmNmI1OTJhYmJkNTY2MzZiZjgiLCJwIjoiaiJ9 )
Updates
Neha K 2:26 PM GST Status: Hybris Resolved Work In Progress Assignee: Neha K arjun thapa
Comments
Neha K 2:28 PM GST

Hi arjun thapa ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a38de3ee973bb380bdc6d2d ) ,

Customer had placed order:6456860057 with us and had paid: SAR 443. The same was refunded as the order wasn’t delivered to the customer.

Now, customer has comeback with above screenshots stating that the amount of SAR452.30 has been debited twice from his account. Please check and confirm if this transaction is captured from our end.

View issue ( https://landmark.atlassian.net/browse/REL-79679?atlOrigin=eyJpIjoiZmJlN2FlYjY0NzM2NGNmNmI1OTJhYmJkNTY2MzZiZjgiLCJwIjoiaiJ9 )

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