Subject: Fwd: Need proof of Collection /// 6633678441
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], Mohammad Shafeeque <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 15 Jan 2020 11:32:30 -0700 (MST)

Hi Team, 

Kindly assist with the following concern.(it has been pending since May) 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 19:01:10 
Subject: Need proof of Collection /// 6633678441 

Hi Team, 

Problem Statement: Customer has not collected the order 
Order Date : May 7, 2019 
Order ID: 6633678441 
Tracking ID: 201905070515769 
Store Code: Splash30131 
Assistance Required: Need proof of Collection 

Issue Description: The order was placed on 07/05/19, And as per hybris the order has been collected on 31/08/19 but customer claims that he did not collect the order . 
Kindly assist us to resolve the case as we have emailed the store as well but did not receive any response. 

Regards, 
Shafeeque