Subject: Fwd: MISSING ITEMS
From: Shakeeb Arsalan <[email-masked]>
To: Mahdi Hasan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 15 Jan 2020 10:50:49 -0700 (MST)

Hi Mahdi, 

1st - don escalate cases to this person (ali alassang) , it should be escalated to (Inayat ali). 
2nd - explain the case fully (follow the escalation format which was provided) 

From: "Mahdi Hasan" <[email-masked]> 
To: "ali alassang" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 17:46:07 
Subject: MISSING ITEMS 

Customer claims, he has NOT received 1 set of the items from his shipment as per his order number 9763218666 WE HAVE Escalate it 5 times 

pleas can you check it if there is any update