Subject: Re: Order delay / Fodel store in transit // 9761488599
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], FODEL Support <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 14 Jan 2020 07:17:16 -0700 (MST)

Hi Team 

The order was placed on 21 Nov and the items were not delivered. 

Order id: 6456783218// Tracking Id: LM571205716 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 
Inayat Ali 

From: "M Ataullah" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 16:18:49 
Subject: Order delay / Fodel store in transit // 9761488599 

Hi Team, 

Problem Statement: Order delay / Fodel store in transit 

Order Date : Nov 21, 2019 

Order ID: 9761488599 
Tracking ID: LM571205716 
Assistance Required: Need order availability at pickup point 

Issue Description: Customer placed order on Nov 21, 2019 and till now he has not received the order. As per the hybris the order status is STORE_IN_TRANSIT, 
Customer is chasing us for his order so we request you to expedite the order. 
​ 
it's more than one month, so kindly solve it quickly, 

Regards, 
Syed Ataullah