Subject: Re: LSM Joining Case Test - Ashish Kumar
From: Ashish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Jan 2020 05:01:03 -0500

| | LSM Joining Case Test

Name | Ashish Kumar
E-mail | [email-masked]
Phone Number | (201014) 8383088004
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I would love to  select this blurb because customer want delivery on its hotel address and this is the perfect way we can help to customer. We can also take customer mail id so we can send soft copy asap. In this way we can calm customer.

This blurb is also suits because we are in customer support and we have to ensure that we have to help customer as much we can and in this case customer requesting us to deliver his/her ticket on its hotel address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me,  this is the perfect way we can get close to customer and help as much we can, because  in this blurb customer want ticket on its hotel address and we providing the customer what he/she wants. For a great customer service, we have to provide or give what customer wants.

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