Subject: order collection// Click&collect delay// order no: 8366045694
From: Urvika Chaudhary <[email-masked]>
To: [email-masked]
Cc: Escalations Dxbteam <[email-masked]>, [email-masked], Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Joshi <[email-masked]>, ali inayat <[email-masked]>
Date: Sat, 11 Jan 2020 04:57:02 -0700 (MST)

Hi Team, 

With reference to order number: 8366045694 

Order date: 02 Jan 2020 
​Tracking ID: 202001051343393 
Status: Ready for pickup 
Store code: Splash30111 

The customer went to the store to collect his order and it was not available. The customer is claiming that he was assured a call back once the product is available in the store. However, till now he has not received any notification. 
Could you please advise if the order is available at the store and is ready for pickup. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ]