Subject: Wrong Refund
From: Noor Alkatib <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Thu, 9 Jan 2020 04:00:01 -0700 (MST)

Hi Team, 

With reference to the order number: 6451552031 With ticket Number:395796. 

Customer placed this orders on ​ 15-Nov-2019 . Customer is complaining that she refunded for the wrong item. 

Customer contacted us on 9 Jan 2020. 

Note: the customer is raising this issue for the first time . 

Customer is shopping with us since 2019 and has a total of 3 completed Orders with us valuing a total of SAR 452.39. 

Please advise and check. Thank you for helping us close this case. 

Regards, 

Noor