Subject: Re: Late refund
From: Seeta Seeta <[email-masked]>
To: Shivani Rani <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 7 Jan 2020 05:13:36 -0700 (MST)

Hi Shivani, 

The refund has been already initiated ion my credit. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, January 4, 2020 8:02:51 AM 
Subject: Late refund 

Hi Team, 

Ticket number: 382732 
Problem Statement: Refund Not Processed 
Order Date : Dec 19, 2019 
Order ID: 9764790149 
RMA: 42697124 
Return Tracking ID: RP1222000991 
Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over the item to the courier team and it was returned to warehouse on 24 Dec, 2019. Bu still refund is not process. 

The name of the item #161292618 - - Skechers Walking Shoes with Slip-On Closure 

Kindly check and update as we have already forwarded this issue to concern team on 2 Jan, 2020 but did not get any response. 

Thank you for your help! 

Regards, 
Shivani