Subject: Arabic Language Test - Hafiz Rahman
From: Hafiz Rahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Jan 2020 02:42:02 -0500

| | Foreign Language Screening Test

Name | Hafiz Rahman
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I will tell him that  there was a traffic problems that's why I can't reached at youy location at the exact time so i regret myself
Because it was my fault so I promise you that after 20 minutes I will reach at your location with your orders.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

When i was 13 years old i had completed Hafi e quraan shreef after that I went in Islami Madrsa for higher education and in that place I completed 6th 7th and 8th after that i came in New Delhi and got addmission in class 10th and also completed Aalim and fadhil, after this I went in Jamia Islamia University for BA hons in Arabic.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | The difference between good and great: If i compare according to arabic language it's very different something like that if I have done something correctly but may be there are some mistakes which is suitable but if i did any kind of work on very good it is called great.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

اذا اتصل مع العاملين بالسلام و ارحب بكم باعماق قلبي هذا العمل يفرحهم ويفرحني ايضا
وبعد ذاك اذا كانو غي اي مشكلة انصربهم  واذا يحتاجوا اي شى انا اوفر بهم لحاجتهم .

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

اولا في حياتي سافرت الى كيرلا اذا كنت في سنة ١٢ ذاك الوقت كنت مسرورا جدا لانني قبل هذا الوقت ما سافرت الى  اي منطقة اخرى في حياتي بالقطار
انا حجزت التزكرة واخذت الفلةس من امي الحميمة وذهبت الى دومرياغنج لاشتر. التذكارة حجزت التزكرة وجعت بالبيت

وبعد يومين سافرت الى كيرلا فرحا ومسىرورا وعد ثلاث يوم وصلت الى كولم في هذا الوقت كنت مزعورا لانني تعبت كثيرا
وليقت من اخي الكبيرة هو ضيفني بطريق جيدا.

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