Subject: Re: Clarity required- 8364177561
From: Urvika Chaudhary <[email-masked]>
To: ali inayat <[email-masked]>
Date: Mon, 6 Jan 2020 03:00:38 -0700 (MST)

it has already been raised. kindly search with the order ID through freshdesk 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "ali inayat" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, December 31, 2019 12:03:17 PM 
Subject: Clarity required- 8364177561 

Hi Urvika 

Please suggest on the below scenario: 

Order Id: 8364177561 
Date of Order: 12 Dec'19 
Market: KW 

Synopsis: The customer placed a return request on 22nd Dec'19 and as per the guest it's been picked successfully on 29th Dec. We do not have any update on AWB/Return tracking is not generated though the status reflects Submitted to Warehouse. The customer is waiting on his purchase value refund as MY Credit to his account. 

Thanks 
Inayat Ali