Subject: Refund not processed
From: Abhishek Bargaonkar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 3 Jan 2020 09:16:23 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 21 Nov 2019 

Order ID: 9761494296 

Store id: Splash 30001 

Return Tracking ID: 45488617834 

Assistance Required: Request you please check under the RMA 42637098 and process the refund as soon as possible 

Issue Description: Customer raised a return request for 1item and as per customer he handed over the item to the courier team and shipment delivered to the warehouse on 17 Dec 2019.but according to the hybris the refund has been not processed for the item, So we request you to check under RMA 42637098 and process the refund as soon as possible. 

Request you to look into this and do the needful. 

Regards, 
Abhishek Borgaonkar