Subject: Re: LSM Joining Case Test - Himanshoo Verma
From: Himanshoo Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 3 Jan 2020 07:48:20 -0500

| | LSM Joining Case Test

Name | Himanshoo Verma
E-mail | [email-masked]
Phone Number | (0) 9265652349
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In the above Blurb 4, We have shared the link through which the customer can add his/her address easily or else can share with us so that the address can be verified and the ticket can be delivered to the customer easily within the promised time.

And comparatively all the Blurb the best resolution is given in Blurb 4.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good: customer satisfaction is about 75-80%,
Great: Customer satisfaction is about 90-100%

But in Great customer service in which we provide up-to 100% satisfaction to the customer and also keeping them loyal.

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