Subject: Fwd: Arabic Language Test - Maykel Samir
From: Urvika Chaudhary <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Thu, 2 Jan 2020 23:57:49 -0700 (MST)

Hi 

It's a Yes. 
8/10 Native 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "CHANDAN Kumar" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Friday, January 3, 2020 12:14:52 PM 
Subject: Arabic Language Test - Maykel Samir 

		Foreign Language Screening Test 	Name 	Maykel Samir 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will apologize at first, trying to get his satisfaction. I will tell him it might be a little late. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am dependable person, honest. 
I am graduated from faculty of commerce business administration. I have been working at a salesman in tourist domain then as an accountant and finally as an analyst AML in HSBC bank. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	في وجهة نظري خدمة العملاء الجيدة هي الحفاظ علي ارضاء العميل و تلبية متطلباته اما خدمة العملاء الممتازة هي المحاولة بشتي الطرق ارضاء العميل بل و اكتساب ثقتهم مهما تطلب الامر. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	انا شخص ملتزم في العمل. احب ان اؤدي واجبي العملي علي اكمل وجه. اخب ايضآان احصل علي اعلي الدرجات في مستوي تأدية العمل. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد عملت في مرسي علم و هو مكان سياحي في جنوب مصر . انها تمتاز بجوها الدافيء طوال العام و الهدوء و المناظر السياحية الخلابة ، فايوجد فيها اجمل الشعاب المرجانية و ايضا اسماك متنوعة. يوجد بها العديد من المناجم و الجبال الخلابة تستمتع بالنظر اليها فقط.