Subject: Re: LSM Joining Case Test - SAHIL SHARMA
From: SAHIL SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 Dec 2019 03:43:12 -0500

| | LSM Joining Case Test

Name | SAHIL SHARMA
E-mail | [email-masked]
Phone Number | (+91) 9999060255
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As a customer support, i understood what the customer intended and accordingly i had gathered all the resources so as I can go a step ahead in each and every way to help out and do the best at that possible time.

would like to prioritize the order and keep a check and get the things sorted asap.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

understanding and prioritizing the task and not going by the script

going an extra mile to resolve and provide the best solution available

making sure its the last point of contact and the customer need not have to call for the same again

Once the issue is resolved, still trying to make sure if the customer is not have or facing any other issues.

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