Subject: Gift Card
From: Noor Alkatib <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Wed, 25 Dec 2019 03:27:29 -0700 (MST)

Hi Team, 

The customer having one gift card with these numbers: 1607735660611720000822159 
And the pin code is : 7463 
And when she applied it it shows:this message(Your Gift Card is not activated) 
Note : this gift card with MAX fashion KSA. 
I already made a Jira Ticket , 
Below the url for this: 
https://landmark.atlassian.net/browse/REL-74305 
Note: I attached a picture from jira for acknowledgment 
The last thing i did it i escalated it to the DXBT team but no answer. 
kindly check about this . 
Thank you for your help. 

Regards, 
Noor