Subject: Re: LSM Joining Case Test - shreesh sharma
From: shreesh sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Dec 2019 07:46:07 -0500

| | LSM Joining Case Test

Name | shreesh sharma
E-mail | [email-masked]
Phone Number | (+91) 9808873833
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will select this blurb because there is complete information that customer needs and it will not take longer time of customer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is just to help customer and customer will be happy but he will not be getting a great resolution of his query or complaint.
In great customer service we need to inform the customer that we are resolving his complaint or request on the time he contacted us.

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