Subject: Re: Job Opportunity// Japanese Language Expert
From: Urvika Chaudhary <[email-masked]>
To: konsommetan <[email-masked]>
Date: Mon, 23 Dec 2019 00:59:51 -0700 (MST)

Hi Yukiko, 

Thank you for your interest. 

Please find below the Job description. 

Job Description 

We are looking for native Japanese people for a customer service project. The project is for one of the world’s largest fitness companies. We handle customer support and technical support for them in 6 languages including Japanese, Spanish, Russian, German, Portuguese and English. 

- You will be responsible to efficiently and effectively handle queries from customers via emails and calls in Japanese and English 

- You will be required to troubleshoot technical problems that customers face while using the fitness app based on the guidelines set by the client 

Requirements: 

· Excellent command over written and spoken Japanese. 

· Good command over written and spoken English 

· Excellent communication and interpersonal skills 

· Problem solving and analytical skills 

· Self-motivated, goal-oriented 

· Flexible to work in 24 *7 environment 

Why work with LiveSalesman 

- Work with an established industry leader offering stability for over 18 years 
- Work in a multicultural team, a workplace where people from all around the world collaborate in one office to share views and ideas. Meet people who speak different languages, eat different food and wear different clothes. 
- Work on projects for companies that have changed the way people do things around the world. Our clients range from Start-ups which disrupt the market to established fortune 500 companies 
- Learn a new skill - As a small company everyone multi-tasks, work on multiple projects. Every day will be a new learning experience 

GROW!!! - We prefer to not hire leaders and managers from outside the company. Capable and hardworking people will find their way to our leadership development program 

When we are not working - we are having fun, and when we are working, we are still having fun! 

So come join the fun! 

This job is for Native Japanese speakers. If you are not native Japanese, but have lived and worked in Japan for several years, and your Japanese Language proficiency is upto native level, you can apply. 

Please remember this job requires being able to communicate with customers over phones and emails in English and Japanese. 

This is not a Japanese Translator job. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "konsommetan" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Sunday, December 22, 2019 8:47:20 PM 
Subject: Re: Job Opportunity// Japanese Language Expert 

Dear Urvika, 

Thank you for your message. 

I’m interested to your project. Could you tell me more information about it? 

Yukiko Mizuno 

iPhoneから送信 

2019/12/20 15:40、Urvika Chaudhary <[email-masked]>のメール: 

Dear Yukiko, 

We are an India based multilingual customer services management company. The project we are currently hiring is for the largest fitness company in the world. We run customer services and technical support for this company in 5 languages, with locations worldwide. 

We are hiring Japanese Language Experts for our Customer Service Department. We’re looking for a Native speaker of Japanese language who has sufficient understanding of English and a good understanding of computers and the Internet. 

This job will be based out of Delhi, India. 

Let me know if you need me to clarify the criteria or the scope of responsibilities. I’m also happy to answer any other questions you may have about the position. 

Feel free to reach out for further discussion on +91-8586037389 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ]