Subject: Re: LSM Joining Case Test - Vijay Kunjwal
From: Vijay Kunjwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Dec 2019 05:52:53 -0500

| | LSM Joining Case Test

Name | Vijay Kunjwal
E-mail | [email-masked]
Phone Number | (+91) 9718949123
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As per my opinion this blurb is correct because paraphrasing part is absolutely correct as per the customers query related to want to get tickets as soon as possible.

And properly mentioned that if you are willing to get it in other places like hotel so please send the proper address. That is the necessary information which we require.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is like giving best assistance to customer regarding their query.
Great customer service is like professionalism should be shown in our behavior because we are representing brand.
Good customer service is like treat customer with soft spoken manner and effective paraphrasing  if written service like (email or chat ).
Great customer service is providing the best product knowledge in efficient manner. Great customer service play vital role to increase customer and retain customers and also effective to increase production and brand value.

Customer want to get great customer support and they want pay more if they get great customer support.

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