Subject: Re: LSM Joining Case Test - Anuj Jain
From: Anuj Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Dec 2019 05:29:54 -0500

| | LSM Joining Case Test

Name | Anuj Jain
E-mail | [email-masked]
Phone Number | (011) 8750553032
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | we choose this because he said that he will be traveling soon for the event, so we advised him to provide the new address or to update the address, so that he will be getting his tickets on time in the same city where he will be traveling for event, as if he will not change the address then the tickets will be deliver in current city and at that time he will be another city
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is very thin difference between good and great customer service is that in good service we only provide solution to him correct and on time, he can also provide good feedback. but in great service  although we provide the same thing but in quit a manner that the customer feel obliged for the service he got, feel like empathised, and feel a bonding with us, and also become new source for our business by recommending others for our services.

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