Subject: Re: LSM Joining Case Test - suryansh kumar gupta
From: suryansh kumar gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Dec 2019 05:03:02 -0500

| | LSM Joining Case Test

Name | suryansh kumar gupta
E-mail | [email-masked]
Phone Number | (+91) 9953579406
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i selected this blurb because it full-filled the primary need of our customer, that is to make sure that our valued customer gets his tickets on time at his temporary location that is in his hotel. this blurb also has a clause that mentioned to inform the hotel staff about the expected delivery of the tickets and someone can take the delivery on the place of our customer. here the method of updating a new delivery location was mentioned and was user friendly
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | according to me , good service is when a customer is satisfied on a temporary basis but a great customer service requires a permanent solution to the query of the customer.

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