Subject: Re: LSM Joining Case Test - Amith Kumar
From: Amith Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Dec 2019 05:52:36 -0500

| | LSM Joining Case Test

Name | Amith Kumar
E-mail | [email-masked]
Phone Number | (91) 8800884063
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As per me 3 blurb is giving clear picture to the customer and let him/her to understand the process and trying to make customer relax about the tickets. however, In this we should make feel comfortable by giving a confirmation call before he/she receives tickets.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

As per me good customer are those who use our services after knowing  merits and demerits of the company and also there are mind set and may change service for benefits.
Great customer are those who has fully trust and do more and more business and also give positive reviews of the company on the social media. And make other people understand and make them to join and do business with us. In this customer know this will not bring anything to him/her but due to the services he is getting he want others to feel the same. This kind of customer is always royal towards the company and will have good relations in future.

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