Subject: Re: LSM Joining Case Test - Neha Masih
From: Neha Masih <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Dec 2019 06:05:46 -0500

| | LSM Joining Case Test

Name | Neha Masih
E-mail | [email-masked]
Phone Number | (91) 9319139900
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Address should be confirmed in the email along with the phone number, with the tracking details. and why I selected the 2nd  blurb as everything is digital so customer should have access for the e-ticket instead for waiting via regular mail. Which has higher possibility to get delayed.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service: when somebody's orders food online, and its get delivered on time as promised by the vendor

Great Customer service:  when food delivered on time/ before time, along with free desert.
(unexpected)

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