Subject: Arabic Language Test - Alqasem Alsalemi
From: Alqasem Alsalemi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 Dec 2019 04:53:06 -0500

| | Foreign Language Screening Test

Name | Alqasem Alsalemi
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

1.Good afternoon sir, we receive your order and it will take  manam 30 minutes to delivere.
2.Sorry sir Actiuly there are a lot of tragic in the road so it me be will take more 10 minutes sorry sir.
3. Deractly I check the option wich I have to salf the problem and to customer get his order as sone as possible (customer number 1) (work have to not stop)

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

1.diploma in engineering electronic electrical
2. Batchelor computer application
3.ICDL from Sana university

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

العميل الرائع لدية طلبات واردرات كثير وبنفس الوقت يعمل ماركتن لشركة
العميل الجيد لدية اردرات محدودة

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | customer will like my voice.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

ذهبت الى قوا وكان الا جوا
اكثر من رائعة وكانت الطبيعة والناس والثقافة مختلفة عن توقعاتي   الجوا رائع صوت
البحر جميل الثقافة الموجودة في الناس كبيرة جدا ضمت دول كثيرة حول العالم

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