Subject: Re: LSM Joining Case Test - Raksha RAmawat
From: Raksha RAmawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 5 Dec 2019 03:20:31 -0500

| | LSM Joining Case Test

Name | Raksha RAmawat
E-mail | [email-masked]
Phone Number | (91) 9004949190
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | the customer has to go for the event and want tickets to be sent at hotel.This is the most appropriate answer.The customer wants e tickets to be delivered at hotel address.The address given by the customer may differ from home address.So the customer has to follow the procedure of changing address and e tickets will be delivered after confirming with event organisor.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good customer service gives satisfaction level.
A great customer service tries to attain the best solution

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