Subject: Re: LSM Joining Case Test - Neha Rani
From: Neha Rani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Dec 2019 04:05:47 -0500

| | LSM Joining Case Test

Name | Neha Rani
E-mail | [email-masked]
Phone Number | (+91) 9711579501
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected the blurb 2 because customer contacted for event tickets as per their concern and this blurb mentioned all the details that he'll recieve the ticket on time or he can also download the e-ticket.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer gives you the solution of your problem but great customer will also tell you the precautions so they can get out from their problem by themselves.

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