Subject: Arabic Language Test - Mohd Hashim
From: Mohd Hashim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 Dec 2019 02:51:34 -0500

| | Foreign Language Screening Test

Name | Mohd Hashim
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

i will apologise firstly for mistke, and convanse him oue fast faciltiy.
if wll be possible I will call sales man ,other wise I will send the other sales man as soon as possible from this area.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is Mohd Hashim ,belinging fom Utter Perdesh ,Distt. Bareilly Vill. Jokhanpur.
I compeleted my graduation course from Jamia Millia Islamia, New Delhi.
after that i joined an unuversity in KSA, and completed my course there.
I come back our country this year.
My best field is arabic related works.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

تسهيل الخدمات للزبائن في أسرع وقت ممكن,و إرضاءهم عن خدماتنا المتوفرة حسب رغباتهم على مدار الساعة.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

الوصول إلى الموقع في وقت مطلوب
أداء الواجب الرسمي
السلوك الممتاز مع الزبائن
إرضاء الزبائن ما أمكن
اداء الأمانة

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

سافرت إلى مدينة دلهي و زرت عدة أماكن فيها , منها :
الجامعة الملية الإسلامية , و جامعة دلهي , و جامعة جواهر لال نهرو
و منارة قطب والقلعة الحمراء و مجلس الشعوب ,سافرت في قطار مترو,خدماتها ممتازة
فيها التلوث الجوي و ازدحام السيارات
فيها سفارات كثيرة , والجو السياسي جميل جدا,والجو العلمي ممتازة و طرق العلم مفتوحة  و مجالات الاقتصاد كثيرة

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