Subject: Issue with order number: 6446630232
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 30 Nov 2019 01:11:03 -0700 (MST)

Hi Team, 

With the reference to order number: 6446630232, customer placed the order on Sept 27 and as per the tracking number FP10010100064 the order is RTO as customer refuse the shipment. Agent has already escalated the case to conloc team for the refund but we are not getting any response from them. 

Could you please check and help us to close this case on priority. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar