Subject: Re: LSM Joining Case Test - Pratyush Rai
From: Pratyush Rai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Nov 2019 05:12:23 -0500

| | LSM Joining Case Test

Name | Pratyush Rai
E-mail | [email-masked]
Phone Number | (+91) 9654854268
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

This Blurb has complete information because customer want the tickets to be delivered at hotel and every information is collected and provided to customer that there must be someone to collect tickets and sign for the delivery.
Customer has been informed that as soon as they get the tickets, they will be shipped via track and traceable postal services. This was the effective conversation between the two parties.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The Main Difference between Good Customer Service and Great Customer Service is that,
In Good Customer Service You are probably only barely keeping your customers satisfied; while In Great Customer Service You are not only keeping them satisfied but You are also keeping them loyal.

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