Subject: Re: LSM Joining Case Test - Pushpreet Singh
From: Pushpreet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Nov 2019 00:52:13 -0500

| | LSM Joining Case Test

Name | Pushpreet Singh
E-mail | [email-masked]
Phone Number | (+91) 9654607727
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

This Blurb has complete information because customer want the tickets to be delivered at hotel and every information is collected and provided to customer that there must be some one to collect tickets and sign for the delivery.
Customer has been informed that as soon as they get the tickets , they will be shipped via track and traceable postal services .This was the effective conversation between the two parties.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is that service which any one can provide to any customer by providing the complete information about the company or product.
Great customer service is that service which is provided to customer with excellent information about the product, company, usage , benefits and much more features of the product , these all skills make customer feels satisfaction with the product and services .
Great customer service is that when we actually treat the customer as good as we can and we care for his hard earned money and we value for that customer and maintain good relations with that client by providing him good services in future also.

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