Subject: Re: Agent Productivity
From: Urvika Chaudhary <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Malik Ismail <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Tue, 26 Nov 2019 05:56:58 -0700 (MST)

Hi Jessie, 

Thank you for updating. 

We will ensure that the agents give maximum productivity during the given time period. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Mustehsan Siddiqui" <[email-masked]> 
Sent: Tuesday, November 26, 2019 4:17:12 PM 
Subject: Agent Productivity 

Hi Team, 

Please find the below productivity. 

EMAILS: 

CHATS: 

Push the agents to action/resolve as many tickets as they can. The email count has increased and this will continue to happen in the next 10-15 days. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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